XLOC, Inc. is a company that offers localization services and
proprietary software tools to game developers and publishers.

1. Why not build my own solution?
While we recognize that customization is a high priority with many, the costs and time factor should be taken into account.  XLOC is very customizable, and can be set up very quickly and efficiently, allowing for almost instant manage capabilities.   The cost of programming, research and man-hours must be considered when exploring all options.  We are confident that XLOC can be a cost effective means for process management.

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2. What is XLOC?
XLOC is a completely customizable localization management solution for the video game industry. We are not a translation house, but the provider of a product that can save your development team time and money, and keep your localization process error free.
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3. What is the process for getting started?
If you are interested in learning more about our solution and services, we will send you a brief presentation that explains how XLOC works and how your team may benefit.  During the demo, you will have the opportunity to ask any questions that you may have regarding your titles, platforms and processes to determine if XLOC is the right localization management solution for you.  The demonstration is at no cost to you and all information exchanged remains confidential, ensuring the preservation of your technology and intellectual property.
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4. How does XLOC benefit producers? Developers? Translation managers?
For the producer, using XLOC allows them to have full access to all languages, as well as the QA, Developer, Reports and Producer tabs.  Basically, the producer has the ability to run the project online. For the developer, XLOC allows them to have improved asset organization for all languages, a robust and adaptable interface, immediate testing capabilities, build checks, a centralized translated library, tracking of the translation progress and more efficiency in QA procedures. For the translation manager, XLOC allows them to better track all language translations in one central location, and lets them know exactly where each version is in the process.
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5. How do I know my information and assets are safe with XLOC?
Prior to starting a relationship with a potential client, XLOC requires that both parties sign a mutual NDA stating that neither party will share or use proprietary information for any other purposes.
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6. Do you have a suggestive dictionary of terms, for within a game translation?
We do have glossary lookups and matches, but keep in mind that XLOC is a process management tool, not just strictly a translation tool, and is completely customizable to adhere to your game terms.
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7. What game engines does XLOC integrate with?
XLOC integrates with all major engine providers.  If you have your own internal game technology, our expert team can easily customize your XLOC offering to integrate smoothly with your internal tools and processes.
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8. What is the cost and process for getting my team trained on the XLOC solution? Is this available to schools, as well as development and publishing teams?
Following the engagement process listed above, any team can get an introductory session, as well as an interactive demo to train their team on the robust XLOC solution.  The demo can be provided to schools for student training, as well.
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9. What consoles does XLOC work with?
XLOC will assist you in managing the localization of your titles on any major platform, which includes all consoles, PC and mobile.
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10. Can you give me pricing for XLOC and support services?
Being that XLOC is a completely customizable management solution, all pricing and services are on a case-by-case basis, depending on your needs and wants.  You can localize titles in 15 languages on six consoles, or in two languages and on four consoles if you would like.  However, the more titles and languages that you would like to localize your title into, the lower your per-item cost will be.  We don’t attempt to offer a one-size-fits-all or out-of-the-box solution, because that would not suit the needs of vastly different clients.  Our focus, in the evolution of our product and the dedication of our support service, is to meet your project needs.  Please contact us for your custom quote.
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11. At what point can we engage XLOC?
The XLOC solution can be applied at any point during or after development of a title.  There are significant benefits to integrating XLOC early in the process, as incorporating localization into the master timeline will allow for a smoother, more comprehensive approach to simultaneous distribution and will likely save time and resources.  Because XLOC is customized to your project, the process can be applied at any time.
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12. If we engage XLOC for our localization process, with whom will we be interfacing? Will we have a consistent team or point of contact?
Throughout the localization process, you will consistently interface with the same support team, including a primary systems architect and their team members.  All interactions are captured throughout the process, so history and archives can be accessed and referenced, if need be.
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13. Do I need to install anything?
XLOC does not require installation of an application on any end-user.  For most users, XLOC requires only Office and a web browser.

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14. How does the utilization of the XLOC solution mitigate risk and help secure higher success and revenues for titles?
XLOC’s product facilitates the worldwide simultaneous release of titles on multiple platforms in multiple languages.  This distribution scenario reduces the ever-growing grey market that emerges as titles have staggered geographic releases.  The real-time nature of updates to the master files also reduce costs in development and translation, as well as possibility of human error – bringing the title to market on a faster timeline and allowing for the full benefit of release.
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15. With which formats is XLOC compatible?
We have a large library of formats we’ve worked with, but the beauty of XLOC is that it includes a customization feature to adapt to any format that you need.
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16. When using XLOC, do you have to use certain translation houses, or can we use our own?
There are no requirements with regards to what translation house, internal translator, etc. you have to use while utilizing XLOC.  Our solution works the same way no matter what translation process you currently use or want to use for future titles.
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17. How long does XLOC take to update?
XLOC is a real-time solution.  As changes are made to the master file, via the accessible, Web-based service, the localized files are simultaneously updated.  This ensures that all files are current and being worked on at one time.
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18. Does XLOC offer server space to store my localization files, or do I need to have my own server?
As part of our support offering, XLOC does offer the option to purchase server space from us, which we keep highly secure and protected via our local data center partner, Peak 10. (www.peak10.com).  Please contact us for information concerning server rental options.

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19. Does XLOC support audio development?
Yes. Much of audio development is script development, which, like game assets, can change up until (and into) recording.  XLOC is very useful in tracking those changes, communicating those changes to all relevant parties, and then leveraging subtitle data into the game assets.
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